httpd.conf in Urchin

Apache configuration (virtual host, allow/deny etc.) in Urchin 6.6:

urchin/var/urchinwebd.conf.template

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Urchin 6 :: Removing a Stuck or Pending Task

Symptoms
A task is “stuck” – it doesn’t appear to be doing anything more and fails to complete or error, OR
A task never changes from a “Pending” status to “Running”, OR
A task is running fine, but needs to be stopped for one reason or another.
Clearing the task

1. Stop the Urchin web services
/path/to/urchin/bin/urchinctl stop

OR
Start >> Program Files >> Urchin 6 >> Disable Urchin Services

2. Log into the Urchin mysql database
From Command Line: mysql -u <user> -p<Password> <urchin database>

3. Remove the appropriate task from the uprofiles_queue table. In most cases, you’ll want to clear out all tasks. Use the following command do to so:
delete from uprofiles_queue;

4. Navigate to path/to/urchin/data/reports/<account>/<profile> and delete the lock.udb file if it exists. Be sure to replace <account> and <profile> with their respective values.

5. Restart Urchin services
/path/to/urchin/bin/urchinctl start, OR
Start >> Program Files >> Urchin 6 >> Enable Urchin Services